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A BCOM degree in Supply Chain Management holder with 8 years’ proven experience in Customer Service and Order Management experience within FMCG, manufacturing and pharmaceutical industry and with strong knowledge in SAP.

As an experienced Customer Service Manager, I possess a breath of knowledge and talents that will allow me to contribute towards your company’s success by providing customers with the best-in class customer service by leading, motivating and developing the customer service team and to increase customer satisfaction. A leader that optimizes response times to inquiries and provide timely resolutions and foster effective collaboration with other departments to gather customer feedback and improve the overall user experience and implement customer centric initiatives.