A*****o

Solving customer queries regards their account. Settlement quotes,account closure and refund. Soft sales application. Client Relationship Management. Assessing character of a client. Prepare and finalize loan documents. Collect financial information.

Operating money counting machines. Counting and verifying money. Check that the information on the bags is correct. Ensure that all work received daily is  processed&cleared on the system.

Clarifying customers complaints. Solving customer queries with their online shopping.  Processing refunds & booking time  slots.  Dealing with UK based customers regards their online shopping accounts.

Answer screen and forward incoming and outgoing phone calls. Responding to customer queries and  forwarding them to relevant manager. Receive visitors and direct them to  the specific management. Perform other clerical receptionist duties such as filing,photocopying,scanning and faxing.

Prepare floats and change services  for cashiers. Preparation of bank deposits. Verify and balance electronic transactions from credit card system. Provide expert cash handling which  includes sorting and counting coins and currency. Delivering reports to managers.