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Project Manager

About Candidate

I work well within a team as well as on my own.

I am a people’s person and have the ability to get a team to work together.

I am tenacious and enjoy challenges.

Further Development and Education

Udemy courses on Agile Project Management; Time Management; Leading with generosity, impact, vibrancy and equity; The Essentials of Feedback & Performance Management

Location

Education

D
Diploma in Advanced Project Management (PMBOK methodology) 2001
Damelin Randburg

Completed the Advanced Project Management course (PMBOK methodology)

Work & Experience

P
Project Manager September 2019 - Present
Jasco Enterprise

Project management of customer solutions. Solutions including Avaya Call Center Solutions, Five9 Cloud Solutions and Solutions in the Broadcasting Industry), in accordance to the PMBOK methodology - Attendance of customer and internal stakeholders project meetings and reporting - Ensuring projects are executed timeously, with minimal impact to the customer’s current environment and within budget - Drawing up project documentation such as MS project plans and SOW documents, for customer installations - Arranging and attending both internal and external scoping and technical project meetings - OEM/Supplier management

M
Maintenance Manager July 2018 - August 2019
Jasco Fire & Security Solutions

- Project managed smaller installations for security solutions - Attended monthly meetings with Managed Service and SLA customers and provided monthly reports - Updated monthly internal forecast reports - Tracked and updated all open customer incidents on the internal CRM system - Followed up on all stock ordering and payments thereof - Coordination of technical resources - Attended to daily queries and escalations, both internal and customer related

P
Project & Service Delivery Manager December 2012 - June 2018
Jasco Enterprise & Security

- Project management of customer solutions (Avaya call center solutions) - Attended customer project meetings and provided customer weekly/monthly reports - Ensuring projects are executed timeously and within budget - Team leader to 3 project managers and 1 project coordinator Moved into the Service Delivery roll for Security and Communication - Management and support of +- 20 security technicians - Management and support of 5 security admin staff - Executed and invoiced back log of open security Incidents - Project managed small installations for both Security and Communication - Set regional KPA’s and annual staff performance appraisals

Awards

C
CEO Award 2016
Tenacity and taking up a challenge on assisting on clearing a backlog of calls and invoicing for the Jasco Fire & Security division. Long service award - 10 years