D*****e

Administrator/Personal Assistant/HR Graduate/Behavioural Economics Consultant
R120000 / month
October 27, 1994

About Candidate

I am a hard worker who can easily adapt to new environments, always up for a challenge and I love meeting new people to get their perceptions on the world. Working as a Personal assistant to the CEO has harnessed my communication and time management skills. It has also assisted me with dealing with the pressure of working in a corporate setting.

The one-year experience I have obtained as a Behavioural Economics intern has given me project management, conflict management, leadership, and creating and implementing a behavioural economics intervention skill. Because of my passion for people and assisting them to make better decisions to bring a positive change in their lives. I believe I will be the best candidate for this job.

Currently I was working as an Emerging Leader Candidate in a Management Consultancy Company where I have obtained administration skills, research skills, how to edit make facilitation packs, and screening CVS and setting up interviews.

I believe that my motivation, commitment, and pre-existing skills will allow me to fit into your work environment and immediately start supporting the needs of your organisation.

Location

Education

B
Behavioural Economics Certificate 2020
Gordon's Institute of Business Science
H
Honours in Human Resources Management 2017
North-West University
B
Bachelor of Arts in Industrial Psychology and Labour Relations Management 2014-2016
North-West University

Work & Experience

E
Emerging Leader Candidate 07/2022 - 10/2022
EMZ Advisory

•Conducting research about client’s industries, their competitors and current status to gather data and create forecast and reports on client activity. •Compile presentations and compile training material for facilitations on Unconscious Biases and Stress, Burnout and Anxiety. •Perform HR functions including recruitment and selection focusing on screening of CVS and setting up interviews for the Engagement Manager vacancy. •Effectively manage and monitor projects implementation and events including arranging travel and accommodation bookings. •Coordinated with other consultants to execute projects on workplace wellness and women empowerment on time and within budget. •Assisted a Senior Consultant to re-design the EMZ Advisory website.

P
Personal Assistant to CEO 05/2021 - 05/2022
Westvaal Motor Holdings

•Maintained office systems by updating records, databases, and organised files standards as per standard operating procedures. •Developed and maintained electronic and hardcopy document filing retention and storage system with the highest regard for confidentiality, organisation, and timely retrieval of documents. •Organised and managed diaries, meetings, travelling logistics, appointments, answering the telephone and call screening; preparation of presentations and reports, typing letters, outgoing memos, and invitations. •Acted as an office manager by keeping up with office supply inventory.

B
Behavioural Economics Intern 04/2019 - 03/2020
Standard Bank of South Africa

•Constructed, designed, and executed behavioural economics interventions including Funeral Policy and Credit Life Policy products lead generation. •Created a high-performance culture through individual and team performance incentives and a script for the claims department to transfer customers to the customer rating survey. •Managed and measured experiments on interventions using behavioural economics principles, nudges, heuristics, testing and trialling behavioural interventions or policy options, behavioural mapping, analysis and diagnosis of the customer journey. •Identified new opportunities in the business by using colour psychology to make communication to customers more appealing. •Researched the latest methods and sourcing behavioural insights from employees and customers and presented insights on projects to stakeholders.

Awards

D
Degree Obtained with Cum Laude