F*****o

Customer service /administration clerk
R10000 / month
February 14, 1993

About Candidate

I believe I am a good fit for this role because I am very customer oriented and computer savvy, and I eager to exercise my knowledge from my experience and gain technical skills in a challenging work environment while contributing to meet deadlines and produce deliverables expected of me, I have excellent Interpersonal skills and always provide the best customer service experience to our customers.

Location

Education

M
Marketing management 2015
National diploma in marketing management

Work & Experience

C
Customer service graduate in training
Eskom rotek industries

Conduct internal and external customer satisfaction surveys and present the result to the general managers on a quarterly basis. Build and maintain customer relationships with customers. Effective administrative support to the office of the HOD of customer service. Cold calling for new business development. Capturing Requests for transportation on freightware system inclusive of all applicable information and purchase orders with relavant information. Solve customer problems amicably.

A
Administration and admissions clerk intern
Gauteng department of education

Respond to telephonic, email and walk ins queries. Assist walk in's parents with processing information provided on the online admissions application system and provide them with proof of submitted application. Facilitate learner placement at schools. Maintain a queries database and track unresolved cases on the tracking grid. Assist with administrative duties during admissions open days. Copy, scan, email and send documents as requested. Assist with general deliveries related to the admission in the district. Provide analytical data on school waiting lists as requested. Assist with administrative duties during admissions.