Personal Assistant
R401376 / year

About Candidate

A highly motivated, confident individual with 15 Years’ experience in the Administrative and secretarial Field. Able to exhibit confidentiality, discretion, tact, diplomacy and professionalism in a confident manner when dealing with directors or senior managers. Possessing proven ability to help managers make the best use of their time by dealing with their administrative and secretarial tasks. Ready and qualified for the next stage of my career.

Further Development and Education

Bachelors Degree: Communication Science



Advanced Archiving and Records Management 2013

Work & Experience

Personal Asistant 29 July 2019 - 31 January 2022
Hollard Insurance Company

In this role I had the responsibility to provide Secretarial/administrative support services to the Chief Marketing Officer (Executive) and 4 Heads within the department: 1. Head of Marketing, 2. Head of Communications, 3. Strategies and 4. Head of Events. My duties include but are not limited to: • Diary Management, including arranging and co-ordination of meetings • Administration: o Filtered and prioritised emails, to manage and improve response time/action and due dates o Managed general information, queries, phones calls and invitations and redirect as required o Endeavour to resolve queries directed to the executive, minimising the number and type of issues brought to their attention o Dealt with escalated queries from clients, customers and stakeholders o Managed relevant administrative tasks pertinent to the Executive including, but not limited to, preparation of meeting packs, including digital folder management. Coordinate & support meetings, including guest pleasantries such as tea/coffee etc. o Record & document meeting minutes, collect feedback on matters arising form meeting attendees. o Compile or edit Word / PowerPoint presentations within tight deadlines o Compile and update organograms for the portfolio • Travel and Event Coordination: o Coordinated business travel, hotel accommodation and associated logistical support including transportation o Coordinated all internal and external meetings and events as required o Payroll administration, Invoicing & Expenses o Ensured all invoices are paid in line with Group Procurement guidelines and in a timely and efficient manner ensuring that governance is adhered to o Coordinated expense on a monthly basis to ensure only relevant costs are allocated o Processed and submitted reimbursements for Executives’ direct reports o Monthly compilation and submission of the recon for the corporate card • General: o Proactively worked to build strong and effective working relationships within the Executive’s office, with other PA`s and, key stakeholders across Group o Undertook ad-hoc projects and research as required o Day to day office management o High level contact with external parties, stakeholders and clients /members o Maintained a database of all suppliers o Worked overtime as and when required o Managed multiple responsibilities and interactions o Managed conflicting schedules and multiple deliverables o Relationships & networking with many people across the organisation, and across all levels within and outside the organisation

Unit Coordinator 08 December 2008 - 30 September 2018
South African Social Security Agency - Head Office

Render administration and secretarial support to the Senior Manager • Compile annual operational plans for the units • Research and compile annual demand plan and procurement plan for the units • Compile budget expenditure report in line with the units’ annual projections • Compile quarterly, bi-yearly and annual performance reports for the units • Co-ordinate and facilitate the implementation, monitoring and review of unit projects and support for the regional projects • Develop and managed comprehensive electronic filing system • Co-ordinate document movement amongst Senior and Executive Management • Co-ordinate procurements for the units • Assist in making travel arrangements • Assist in the coordination and liaising with relevant stakeholders (other Government departments) regarding contract managements • Assist in the development and amendments of policies within the unit • Conduct regional inspections with regard to cleaning and sanitation services to ensure compliance from service providers in line with the service level agreements. • Involved in the planning, coordination and monitoring of quarterly deep cleaning exercises at SASSA Head Office. (Soft Services) • Organizing and arranging events for the branch, work together with the organization’s events management unit in organizing ministerial events that are related to our branch. • Procure catering, cleaning and sanitation consumables for SASSA Head office .(Receive and verify stock invoice upon delivery of goods)

Data Capture 01 August 2007 - 05 December 2008
South African Social Security Agency - NW Regional Office