P*****a

Team leader
July 16, 1993

About Candidate

My skill set matches all the requirements laid out in the job description. In particular, my ability to work to tight deadlines and manage my time effectively make me a good fit for the role. In my current job, As a team leader, I have to manage my own workload, manage a team of 20 consultants and creating a priority order that keeps everyone satisfied. Having been in the job for 1 year 6 months I have acquired a few skills which I believe would make me successful.

Location

Education

B
BA Social Science 2016-2019
Damelin
N
National senior certificate 2007-2011
Waverley Girls' High school

Work & Experience

T
Team leader August 2021 - Current
Mpc Connect

• Mentor new trainees by onboarding and monitoring performance during their probation period. • Served as a language consultant team leader, consistently exceeding expected KPI’s. • Worked to build and motivate a team of high performing 20 consultants. • Fostered Positive employee relationships through effective communication, training, and career development coaching. • Supported HR with the management of issues pertaining to lateness, absence, poor conduct, and underperformance.

L
Language consultant Jun 2019 - August 2021
Mpc Connect

• Responsible for facilitating written or spoken communication in English through several language services, including editing, translating, and interpreting. • Planned, implemented, assessed, and monitored classroom instructional programs which were consistent with students’ needs and goals. • Taught an average of 20 students per class. Reported on students’ progress. • Prepared extra-curricular activities and after-school assistance for individual students.

B
Brand Promoter April 2016 - December 2018
Annick promotions

• Demonstrating and providing information on products and services for various brands such as Revlon, Flora and many more. • Showing potential clients how a product works. Answering questions and aiming to convince customers to buy a product and service.

A
Administrative assistant January 2013 - February 2016
Maledi Sales solutions

• Gathering information and conducting background research, follow-up, preparing of summaries, basic analysis as and when required. • Diary management and managing the teams leave planning in MS teams. • Ensuring all weekly timesheets are received and loaded onto the system.

Awards

M
Most improved team leader 2022
An Award for achieving targets which were set by the company.