About Candidate

I am an experienced Scrum Master professional with successful track record of delivering complex projects in IT consulting, Financial and Insurance industry. This includes delivering solutions in: insurance mobile app, mobile banking app, system integration, online payment solution, product development and insurance claims systems. Having been involved in remote work has thought me to value two key traits: honesty and dependability.  I have a vast practical experience of how to drive engagement and implementation of a solution that meets best practice goals both in Agile and waterfall, leading high-pressure software releases, ability to communicate efficiently to different stakeholders of any level, stakeholder and vendor management, develop of squad, continuous project delivery improvement

Further Development and Education

I am planning to pursue an MBA and other management courses.

Location

Education

P
Post Grad Diploma in Management 2013
UCT
B
BCOM Honours Information Systems 20212
University of Fort Hare

Work & Experience

S
Scrum Master 05 July 2021
MultiChoice

• Conduct scrum ceremonies: daily scrum, retrospection, planning, backlog refinement, product/sprint review • Conduct the SOS session (engage with all scrum teams across the board) • Track and manage product backlog, burn down metrics, velocity, and task breakdown • Providing regular feedback on defect and incident delivery to the management forum • Monitor the PowerBI dashboard to manage incidence and defects • Ensure all defects and incidence are assigned to the correct group • Maintaining communication with the relevant party to prevent tickets from violating service level agreements

S
Scrum Master/Lead BA 01 July 2020 - 30 June 2021
SAICA

• Managed project scope to ensure delivery is compliant with scope commitment • Communicate effectively with the development team, product owner, vendor and stakeholders • Address problems through risk management and upload them in Confluence for reference • Track and manage product backlog, burn down metrics, velocity, and task breakdown • Providing regular feedback on delivery, impediments and team health to the Unit Manager • Build, manage relationship and communicate effectively with stakeholders and vendor.

A
Agile Project Manager 01 October 2019 - June 2020
iOCO

• Protect development team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog project timeline • Create and manage Sprint • Add project milestone using versions in JIRA • Work closely with product owner in backlog management and continuous delivery of features • Conduct scrum ceremonies: daily scrum, retrospection, planning, backlog refinement, product/sprint review • Managed project scope to ensure delivery is compliant with scope commitment • Communicate effectively with the development team, product owner, vendor and stakeholders • Address problems through risk management and upload them in Confluence for reference • Track and manage product backlog, burn down metrics, velocity, and task breakdown • Providing regular feedback on delivery, impediments and team health to the Unit Manager

S
Scrum Master/Senior Business Analyst June 2016 - September 2019

• Conduct scrum ceremonies: daily scrum, retrospection, planning, backlog refinement, product/sprint review • Create and manage sprint • Assisting with internal and external communication and improving transparency • Track and manage product backlog, burn down metrics, velocity, and task breakdown • Work closely with product owner in backlog management, refine user stories and continuous delivery of features • Remove impediments by liaison with the relevant personnel • Facilitate discussion between the development team and product owner • Review documented processes. Prepare business cases for systems development projects and store them in Confluence • Build, manage relationship and communicate effectively with stakeholders and vendor.