M*****e

Client service
R15000 / month
August 14, 1985

About Candidate

Location

Work & Experience

D
Data capture 2022-02-14 - 2022-04-08
Pulse health solutions

Registering clients on the EVDS system. Scheduling of all sites and attending to site issues Monitoring performance and flagging low performance on the group Daily reporting of evening data Compiling of spreadsheet for all the sites Compiling sign offs for all sites and sending for verification. Weekly performance reports Data clean up for all sites. Transport goods to sites Delivery of documents to head office Monitor petty cash request from the teams

C
Client service consultant
Discovery Life

Handling inbound calls Manage administration/follow up Log inquiries Process changes: updating address, contact details bank or beneficiary details Using paradigm to have client details, queries and resolutions on database Taking ownership of calls from start to end Polite and professional (Live the discovery value, Aim to dazzle every client) Participate in adhock work as required Send relevant documents to clients Send out claim requirements where applicable Assist with quotes Assist brokers with servicing Resolve and escalate issues Communicate with members using Describe program Having regular training to lean new product changes