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About Candidate
I am an experienced IT Support Engineer with a diploma in information technology and Aws certified cloud Practitioner certification, NSE4 network security professional certification and also Huawei security certification I bring 3 years of experience in IT Support and 1 year experience in call center customer service management,. I have experience in active directory, CRM, windows 365,lunx SQL, SharePoint and windows operating systems
Introduction Video
Further Development and Education
I have a diploma in information technology and Aws certified cloud Practitioner certification and NSE4 network security professional and Huawei security
Location
Education
I hold a diploma in information technology specializing in Communication networks dwelling with information security, Linux, wireless network and mathematics
Work & Experience
IT Support Assist users with any related IT problems Configure and Install any new IT equipment using service desk system resolve incident and upgrade software and hardware Record and update and document requests using the IT Service dest system Diagnose and resolve software and hardware incidents Gathering and analyzing data to diagnose problems with computer systems Perform remote troubleshooting through diagnostic techniques
IT intern Answering calls Helping customers solve their account issues Verifying customers documents on FICA Updating software Installations Using CRM to make updates and reports
