Sales Operations Analyst
August 31, 1995

About Candidate

Data analysis professional with years of experience in the analysis of time series data from financial instruments (stocks, commodities, futures, currencies and cryptocurrencies). My diverse in skills expand cross-functionally across several departments including IT, Human Resources and Sales. Holding a BSc Honours degree in Computer Science and now in MA Data Science and Business Analytics, together with an in-progress MBA, I possess cross cultural international experience, impeccable intra and inter-personal communication skills, adaptive capabilities and superb logical reasoning encompassing statistical analysis with immaculate attention to detail. I am a quick learner and able to process large tasks with precision, in a timely fashion.




Master of Business Administration 2022 - 2023
International University of Applied Sciences
MA Data Science and Business Analytics 2020 - 2023
University of Warsaw
BSc Hons Degree in Computer Science 2014 - 2018
BSc Hons Degree in Computer Science

Work & Experience

Sales Operations Analyst Sept 2022 - Date

• Working closely with AMER channel sales, EMEA and APAC partner program managers, GAM teams, and the Partner Account Management leaders to develop and execute global programs and sales processes. • Working closely with functional groups including sales operations, sales enablement, partner marketing, and strategic alliances teams. • Using Advanced Excel, Power BI and other tools for analysis of sales data, data cleansing, and meta data reporting. • Using analytical skills and abilities to synthesize and present results from disparate data sets • Advanced Communications skills (listening, documenting, clarifying, synthesizing and organizing inputs). • Performing results-oriented tasks with a demonstrated pattern of accountable decision-making in collaborative team work and independent work. • Day to day tools include: Expertise in Microsoft Office suite, Salesforce, Siebel, Project Management/Clarizen, Visio, Camtasia, Zoom, Google sheets. Ability to work independently as well as collaborate on cross-functional teams on cross-functional teams all while managing multiple priorities with deadlines.

Partner Onboarding Specialist III May 2021 - Sept 2022
MoneyGram International

• Reviewing incoming standard applications for completeness and accuracy, ensuring applications meet required quality standards. • Analysing agent’s information in line with onboarding procedures. • Compiling initial background information and performing initial background checks on individuals and businesses by evaluating information submitted to third party vendors as well as data gathered. • Escalating issues to appropriate internal and external departments across the organization to ensure correct and accurate information has been provided within an application or to eliminate delays in the overall process. • Conducting internal and external research regarding regulatory risk. • Timely escalation of issues resulting from processing cases through appropriate escalation contacts; providing full overview and providing feedback to stakeholders on a regular basis. • Maintaining up to date knowledge on binding regulations as well as internal policies and procedures and the adherence there of. • Working with other analysts to evaluate new and existing agent applications based on risk to the organization together with the completion and documentation of research summaries.• Keeping key stakeholders appraised on the progress of the onboarding process, issues threatening success or escalations in relation to key partners onboarding.

Market Analyst Jan 2019 - Date
S&R Markets

• Performing daily technical analysis, monitoring, and following-up on market trends • Developing, optimization, evolving and back-testing strategies based on time series historical and live data analysis (R – XTS Package, MQL4, MQL5) • Executing and maintaining market positions while utilizing risk management standards • Verification of position accuracy, ensuring regulatory standards are observed • Analysing fundamentals on established global markets and emerging markets • FX Trading War Room ranked member performing weekly trade reviews with other analysts • Preparing a detailed journal for performance evaluation

Credit and Financial Analyst Dec 2018 - Feb 2021
S&R Markets

• Conducted GDD analysis to all prospective clients • Maintained current clients and bringing new clients as per set target. • Analysed, appraised and prepared reports recommending rejection/ approval of loan applications as per credit policy. • Prepared loan documents and presided over signing of the documents. • Visited clients to assess business viability, collateral and assisted with ideas. • Followed up with clients to make sure they pay in time. • Maintained a database record of clients, their payments, and patterns over time • Follow up loan accounts in arrears and recommend appropriate action as per credit policy.

Jnr IT Technician and Technical Analyst Nov 2017 - Nov 2018

● Server management and VPS maintenance ● Network administration and User support ● Daily technical analysis and weekly trade reviews ● Data recovery and Software Development ● Conference and seminar co-ordination. ● General IT support including Network Administration, Network Security, User Support, Scheduled Maintenance of Software and Hardware, PC Repairs and Operating System Installation, Configuration and Management

Customer Service Agent Aug 2017 - Oct 2017
Edgars Call Center

• Supporting customers in different Markets by providing helpful information, answering questions, and responding to complaints. • Communicating with different internal and external stakeholders via email and phone calls • Ensuring that customers are satisfied with resolutions

IT Student Intern (Network, Server and Database Administration) July 2016 - Aug 2017
Edgars Head Office

● Network Administration (maintenance, troubleshooting, monitoring and reporting operational status) ● Network Security (Access Rights Control and Scheduled security updates) 03.2020 ● User Support (RDP protocols: Windows in-built RDC, Team Viewer, Zoom, Tight VNC, Remote Utilities) ● Virtualization (VMWare), Data Recovery and Routine Backups ● Scheduled Maintenance of Software and Hardware and PC Repairs ● Operating System Installation, Configuration and Management (Linux, Unix, Windows XP – 10) ● Server Management (Citrix, Linux and Windows 2003 – 2016), LAN management (Training room setups, WLAN router configuration (DHCP and Manual))