S*****i

Customer service advisor
May 12, 1988

About Candidate

I am a goal driven individual, I prioritise my responsibilities and I learn fast which will facilitate the training process. I have a can do attitude and I give my all to the Job until it’s done, I am also able to keep the same energy from start to finish treating all of them as important to the company and that makes all the customers feel special. I am able to empathise, that makes customers acknowledge that they are talking to a person who understand their frustration and not a robot that has no feelings. I bring my excellent customer service, that will keep or even grow the business to higher heights because customers will give great reviews about the business. I am willing to learn from those who are around me and that will help me become an expert in my job description and move through the ranks when the time comes.

Location

Education

G
Grade 12(Matric) 2006
Enoch Mamba SSS

Mathematics Physics English Biology Geography Isixhosa

B
Basic computer literacy course 2009
Information technology resource centre

Ms word Ms Office Ms Access Ms Excel Internet

Work & Experience

C
Customer service advisor November 2020 - December 2021
Webhelp SA

Account payments and enquiries Replacement orders Returns Process delivery

M
Multi Skilled Cashier September 2012 - March 2016
Sterkinikor Theatres

Box office cashier Catering cashier Cinema assistant General work

Awards

G
Great communicator 2019
Harambee youth program