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• Managed all aspects of leave administration, disability programs, training programs, and health benefits for over 925 employees. • Assisted managers with employee relations by following progressive discipline policies. Processed Workers Compensation Case Management, Unemployment Claims and hearings. • Assisted with the grievance and disciplinary hearing process and facilitate the administration thereof. Facilitated and maintain a good working relationship with Unions and attend union meetings with the Shop Stewards and IR Manager. • Assisted in full recruitment such as placing ads on internal/external job boards, arranging interviews, making job offers and organizing start dates. Maintained SAP HR system by posting new position, updating changes, and tracking applicant information. • Worked collaboratively with department managers and executive leadership to develop and implement specific people programs, policies, processes, and systems. • Provided advice on all labour relations legislation and procedures on an ongoing basis.Provided documentation on labour relations legislation and procedures within 48hr of request • Ensured that disciplinary, grievance and other procedures are effectively applied. Represented the store/company at the CCMA in the case of a CCMA. • Conducted conflict resolution, harassment, sexual assault and diversity training. Provided guidance to employees and management regarding workplace concerns. • Ensured comprehensive and easily retrievable confidential archiving of all HR documents including past and present employees, recruitments, terminations, exits processes and other relevant documents/information.

• Administered compensation and benefit plans, managing and maintain employees file on the system, ensuring confidentiality of employee documents. • Conducted confidential bulk interviews, MIE reports, assessments, reference checks, contracts of employment Assisted in talent acquisition and recruitment processes, managed all the performance review process and scorecards. • Conducted employee on boarding and help organize training & development initiatives • Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise • Promoted HR programs to create an efficient and conflict-free workplace, communicate with clients to get a clear view on hiring needs and organizational goals. • Assisted in development and implementation of human resource policies • Gathered and analyze data with useful HR metrics, like time to hire and employee turnover rates • Organized quarterly and annual employee performance reviews • Maintained employee files and records in electronic and paper form, provide counselling in company policy and procedures. • Enhanced job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities • Ensured compliance with labor regulations and unions, advising management on the administration of human resource policies and procedure.

• Developing HR Strategies, policies, and practices • Full recruitment processes as placing ads on internal/external job boards, agencies, arranging interviews, making job offers and organizing start dates. • Bulk recruitment for different projects • Onboarding and induction of new staff and evaluating staff needs • Improving relations between staff and employers • Handling performance appraisal process • Delivered HR Training activities to employee’s • Provided benefits supports to employee’s when needed • Implemented and offer guidance on various HR processes across the HR value • Employee wellness and employee engagement • HR Administration and Talent acquisition, employee value proposition and learning development. • Employee Equity and B-BBEE Submission • Assisted with the grievance and disciplinary hearing process and facilitate the administration thereof.