Operations Manager
R84000 / month
June 12, 1984

About Candidate

    I am a growth-focused Supply Chain professional who attribute her outstanding track record of achievement to her ability to provide operational oversight, direct the end-to-end supply chain including but not limited to; logistics management, supply and demand planning, production management, inventory management, procurement management, distribution as well as leading multiple continuous improvement and supply chain projects.

– Saved funds (~R1.3m) on the GE Transportation TFR233 project via re-kitting and effective, efficient Logistics Management, distribution as well as Inventory turnover good ratio
– Played a key role in VSPM (Value Stream Process Mapping) for TFR233 Project which resulted in streamlined and well-integrated process from A-Z SCM
– Achieved an overall 0.6% of forecasting error for the whole TFR233 Project
– Achieved stock take results of +102 VAR at Dunlop June 2020 and -207 December 2020 Stock takes, huge diff compared to the -5 699 VAR achieved by my predecessors in Sept 2019.



NCert Freight Forwarding NQF3 2007
Global Trade Training

Freight Forwarding

Dip Logistics and SCM 2012

Logistics and SCM

NHD Mechanical Engineering NQF7 2017

Mechanical Engineering NQF7

BCom NQF7 2016

Business Management, Economics, Marketing Management

BCom Hons NQF8 2017

Operations and SCM, Economics, HRM

MBA 2022


Work & Experience

Operations Manager 11/01/2021 - 03/17/2022
Makro DC

Leading the logistics activities to stores - Manage relationships with transporters and key suppliers - Ensure transport planning and logistic costs are optimized and budget is kept minimal. - Produce monthly management reports for executive review. - Manage Departments KRA Process - Manage all disciplinary and grievance aspects of direct reports and facilitate same within the rest of the department - Managing Inbound, inventory, claims as well as outbound

Operations Manager 11/01/2019 - 10/31/2021
Dunlop Factory

- Leading the logistics activities of Dunlop finished gods and raw materials - Develop and implement key strategies to continuously improve the distribution model at SRSA for both domestic (branches, customers, retailers) and export market (African, SRI Japan, Iraq) . - Improve efficiencies on how tyres are distributed to market, reduce double handling and unnecessary movement of tyres, across regions. - Optimise clearing and forwarding costs for SRSA. - Develop and implement logistics operation plans, schedules and procedures for Dunlop - Manage relationships with transporters and key service providers. - Ensure transport planning and logistic costs are optimized at SRSA and budget is kept minimal. - Produce monthly management reports for executive review. - Compilation of Quarterly overage stock report and slow-moving stock for Sales team to review and resolve - Supply planning & Forecasting for branches stock distribution - Processing and Management of internal & external customers’ POs - Processing and Management of all SRSA insurance claims - Processing all Domestic Pricing credit notes on SAP - Processing all Export Credit notes on SAP - Manage Departments KRA Process - Manage all disciplinary and grievance aspects of direct reports and facilitate same within the rest of the department - Managing the Receiving area (receiving from Production Testing department) and compiling a recon of WP92 vs CAG* (Finished goods) - Quality control on all FG received from Production Reason for leaving: Relocation to following the death of family members breadwinners as a result of covid-19

Operations Lead: Demand and Supply Planning 01/01/2019 - 10/31/2019

• Supply & demand Planning Materials Management - overall responsibility of purchasing (Contracts, Supplier collaboration and Management, Purchase Planning, Inventory Management and Operational Purchasing tasks. • Accurate delivery planning to insure on time deliveries to our customers. • Managing logistics for the SSA o Obtaining quotations and Booking of trucks in accordance with load dims/weight o Preparing internal roadfreight manifests o Decisions on consols or Full loads/ specialized loads o Invoicing o Dispatching of drivers (ensuring they have complete sets of shipping docs, valid license and passport if across the border, permit/access to the plant or mines in accordance with each site’s requirement) o Record keeping of dispatch notes and PODs • Responsible for Supplier auditing • Creation of Work Orders, processing of Sales and Purchase Orders for SSA • Team Lead - managing of subordinates (Leadership role, development of skills and abilities; support / assist with personnel planning; support/assist in problem solving, call offs, delivery delays, projects etc. • Production Planning and Capacity Allocation • Prioritization Development Activities Project Management and Customer Projects - full function Co-operation and spirit among Group All other tasks which employer will assign • Production and Materials Planning • Creating a forecast in accordance with our Production Schedules Reason for leaving: Org restructured in RSA and option given to me was a downgrade/demotion which I declined (refer to recommendation letter in my possession). Company has since been sold

Planning and Execution Lead 02/01/2015 - 09/30/2017
GE General Electric

• Manage master planning, material processes and systems, prepare and update production schedules and purchasing needs. • Ensure operational alignment with production plan • leads all Master Production Scheduling Planning for the GESAT Locomotive Operation • leads inventory forecasting and reporting for the GESAT WH • managing logistics of materials sources globally into RSA for the project • Work closely with plant leaders, material managers, & Sourcing to ensure achievable fulfillment planning • Inspect the completed sub-assemblies to ensure the end-user customer’s quality standards are met and compile quality reports • Review input/output models to forecast expected inventory levels for the GESAT W/H • Coordinate the master production schedule for a plant site and ensure a consistent handoff of planning information to the production work cells • Gather production metrics and periodically report these metrics to the materials manager • Ensure that the master schedule and production schedules are synchronized • Ensure that materials (free issues) are sent to BUB suppliers on time in full in accordance with their production plans • Inventory Management • Managing logistics for the entire project Reason: Retrenched after completion of TFR233 project

Imports Coordinator 01/03/2011 - 01/31/2013
Engen Oil Petroleum

• Planning, stock levels and placing orders with our international suppliers • Checking stock levels at the plants and supplying accordingly • Applying for a forward cover for all shipments • Processing invoices on SAP • Cross over sales and ensuring effective delivery of goods of products to the correct w/house • Cost centre maintenance • Ensuring the payment of NPA and Customs statements are paid on time • Preparation of DA190 certs and forwarding to concerned parties • Provide import estimates and information regarding importing into country • Provide customer service to internal departments and overseas affiliates/clients. • Maintain import data and verify information accuracy. • Classify all entries, resolve import problems and monitor imports for incoming exhibitions. • Assist the import manager with projects as requested. • Managing sea-freight, roadfreight and airfreight of all shipments Reason: Left to further my studies on a full-time basis and achieved 3 qualifications as listed above

Imports Controller 04/16/2007 - 09/30/2008
Bridge Shipping - Steinweg

• Extracting and capturing of manifests so as to submit to our local authorities • Handling SOB and ANFs to clients (Freight Forwarders) • Invoices processing, Admin duties as well as filing • Track and trace of shipments as well as communicating same with customers and Managers Reason: relocation to JHB

Inbound Controller 02/01/2010 - 12/31/2010
LG Electronics

• Placing orders with LG headquarters in South Korea per RSA demand • Receiving shipments from Head-quarters in South Korea and distributing to LG customers (e.g. GAME, Makro etc) in SA in accordance with their stock levels and supply plans. • Downloading and printing new shipments from the systems, and preparing/ sending out clearing instructions to our agent • Spot checking the invoices against approved/normal charges • Obtaining SOBs and updating everybody involved • Obtaining ETAs from NPA • Planning and transferring stock from Durban to JHB warehouse vice versa, in accordance to stock levels • Processing Insurance claims and invoices • Arranging for delivery of containers with Receiving manager in accordance with my planning • Managing INBOUND MASTER SHEET for record keeping and info distribution • Interacting with our 3PL (Value Logistics) to: o Pre-book trucks for future load per INBOUND report o 3PL account’s reconciliation and processing payment o Preparing and planning loads on Superlinks for effective and efficient use of space o Invoicing o Record keeping of dispatch notes and PODs Reason: Offered permanent job at Engen Petroleum.

Imports Exports Clerk 04/03/2006 - 04/13/2007

• Tracking and tracing of shipments as well as communicating same with customers and Managers • Circulating around different department as part of the Learnership • Obtaining ETAs from shipping lines and updating customers thereof • Sending out of SOB details to customers and controllers Reason: Learnership completed and got a permanent opportunity at Bridge shipping.