Debtors Clerk

February 19, 2024

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Job Description

Step into a setting where a great office environment and a dynamic team harmoniously blend to foster a happy and prosperous company culture. In this space, creativity and collaboration are the norms, making every workday an opportunity to contribute to something meaningful. We’re currently seeking a Debtors Clerk who is enthusiastic about joining this vibrant atmosphere, someone who approaches financial tasks with accuracy and a keen eye for detail, ready to play a crucial role in our collective success.

The Debtors Clerk will be responsible for managing and recovering outstanding accounts receivable from our clients. This role requires a detail-oriented individual with a thick skin, as dealing with upset customers can be a part of the daily tasks. The ideal candidate will have excellent communication and negotiation skills to handle disputes and queries effectively while maintaining positive customer relationships.

Key Responsibilities
  • Ensure compliance with company policies and legal regulations.
  • Daily processing of customer information, debit orders and invoices.
  • Respond to incoming telephone and ticket system queries.
  • Collecting of outstanding funds on a monthly basis.
  • Completing and presenting relevant financial reports to the Financial Manager.
  • Reconciliation of large accounts.
  • Allocating daily payments (card payments and EFT’s)
  • Sending statements and invoices to customers.
  • Completing relevant administrative tasks on customer accounts.
  • Any ad-hoc duties as required by the company
  • 2 years of proven experience as a Debtors Clerk or similar role, preferably in the telecommunications or internet service industry.
  • Strong communication and interpersonal skills to handle sensitive and confidential situations.
  • Ability to remain calm and professional when dealing with upset customers.
  • Excellent organizational and time management skills.
  • Proficiency in MS Office and accounting software/computer literacy.
  • Be able to speak Afrikaans and English fluently (Native Speakers)
  • A diploma in Finance, Accounting, or related field is advantageous.