Call Centre Sales Consultant

February 23, 2022
R6000 - R40000 / month

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Job Description

About the Company

The company is an independent financial advisory firm which has been in the business for more than two decades.

They have a national footprint with a focus on providing full financial solutions to individuals, small to medium sized enterprises and corporate businesses. They specialise in holistic financial planning and can assist in medical scheme options, gap cover, wills & testaments, life and risk cover, savings and investments, car and home insurance as well as business insurance.

They are looking for a call-centre/online sales agents with massive earning potential through. a lucrative commission structure. The incumbent will earn a basic of R 10 000.00 for the first two months, the third month move down to R 8 000.00 and then settle on R 6 000.00 thereafter.

Responsibilities

-Online and call centre sales coordination.
-Take customer calls and provide accurate, satisfactory answers to their queries and concerns
-De-escalate situations involving dissatisfied customers, offering patient assistance and support
-Call clients and customers to inform them about the company’s new products, services and policies
-Guide callers through troubleshooting, navigating the company site or using the products or services
-Review customer or client accounts, providing updates and information about billing, warranties and other account items.
-Collaborate with other call-center professionals to improve customer service
-Help to train new employees and inform them about the company’s customer management policies